Not To Be Trusted With Knives

{February 3, 2008}   What’s Up With Receipts?

Why does the default on cash registers seem to be “print receipt,” even though most people don’t want one?

Cash registers everywhere I go seem to just automatically spit out a receipt.  I see it when I buy something at the caf at work or at the Tim Horton’s or the Starbucks or… well, you get the picture.  In fact, at the caf, the cashiers automatically assume that you don’t want one and so they just grab the receipt from the machine and throw it a big pile unwanted receipts without even offering it to you.  If they know that most people don’t want them, why not set the machine up so that it won’t print receipts automatically and only print them when the customer asks for one?

What set me off on this rant today was this receipt from Blenz.  This receipt isn’t even a real receipt in the proof-of-purchase sense of the word.  This is a receipt that just lists what you bought.  Because, you know, it takes about 2 minutes to make that steamed vanilla milk and in that 2 minutes, you might forget what you ordered.  So when they put the steamed vanilla milk up on the bar and say “steamed vanilla milk,” you’ll be able to look down at that receipt and know it’s yours and not someone else’s.  Except THERE WAS NO ONE ELSE IN THE STORE!

Perhaps they think we have too many pesky trees here in Canada and this seems like a good way to thin out the forests?

et cetera